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Paytm Payments Bank controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Cancellation of banking licence

    The supplied reference states that the RBI cancelled PPBL's licence for continuing non-compliance and breaches of licensing conditions, and planned to seek winding-up proceedings.

  2. 2024

    Persistent non-compliance and operating restrictions

    Following external-auditor findings, the RBI imposed broad restrictions on onboarding, deposits, credit transactions and top-ups across PPBL accounts and related payment instruments.

  3. 2022

    Material supervisory concerns

    The RBI prohibited PPBL from onboarding new customers, citing material supervisory concerns.

  4. 2021

    Payments and settlement-law violation

    The RBI imposed a ₹1 crore penalty after finding violations relating to payments and settlement regulations.

  5. 2018

    KYC and customer-acquisition compliance concerns

    An RBI audit raised concerns about the bank's customer-acquisition processes and adherence to KYC requirements, resulting in a temporary ban on opening new customer accounts.