争议事件
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2020
Panthera因骚扰身份欺诈受害者被罚款
罚款或处罚
联邦法院因催收公司Panthera反复骚扰身份盗窃受害者追讨欺诈性债务,并留下不正确的信用违约记录,判处其50万澳元罚款。Panthera承认相关行为。
品牌回应
道歉 — Panthera
We have apologised to the three customers impacted
整改 — Panthera
taken further steps to strengthen compliance and ensure these issues do not happen again.
来源摘录
The Federal Court has slapped controversy-dogged debt collector Panthera with a $500,000 fine for unconscionable conduct over its serial harassment of identity theft victims who had fraudulent debts taken out in their name – and for then trashing their credit ratings.
The fine and admission by Panthera, which admitted to the actions and made submissions to the court with the ACCC over the penalty – a kind of corporate plea bargain – is unlikely to be the end of fallout from the case.
We have apologised to the three customers impacted and taken further steps to strengthen compliance and ensure these issues do not happen again.