Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Panthera fined for harassment of identity-fraud victims
Fine or penalty
The Federal Court fined debt collector Panthera $500,000 for unconscionable conduct involving repeated harassment of identity-theft victims over fraudulent debts and incorrect credit-default listings. Panthera admitted to the actions.
Company response
Apology — Panthera
We have apologised to the three customers impacted
Remediation — Panthera
taken further steps to strengthen compliance and ensure these issues do not happen again.
Source excerpt
The Federal Court has slapped controversy-dogged debt collector Panthera with a $500,000 fine for unconscionable conduct over its serial harassment of identity theft victims who had fraudulent debts taken out in their name – and for then trashing their credit ratings.
The fine and admission by Panthera, which admitted to the actions and made submissions to the court with the ACCC over the penalty – a kind of corporate plea bargain – is unlikely to be the end of fallout from the case.
We have apologised to the three customers impacted and taken further steps to strengthen compliance and ensure these issues do not happen again.