OYO酒店的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 7 条
2021
2020
OYO酒店业主反映款项未付
问题披露
2020年1月，媒体报道称，自上年10月起，中国各地的OYO酒店业主遭遇不同程度的款项拖欠。酒店业主表示OYO欠款，部分业主前往OYO上海总部讨要说法。报道描述了不同地区业主的情况，但未提及具体个案、金额或解决方案。
来源摘录
该位酒店业主表示，OYO欠自己几万块钱，有的业主被欠是十几万，二十几万。目前全国各地的业主都在闹事，上海总部那边天天有业主上门讨说法，要债。
从去年10月份起，全国范围内的OYO都出现了不同程度的拖欠业主账款现象。
直到2019年12月底，索江锋被忽然告知，原先合同1月1日前结束，所有加盟店不再拥有保底费用，OYO给酒店业主的费用将按周结算，不同意签新合同的酒店将视为自动解约。
2020
OYO回应中国区裁员报道
公司回应
2020年3月，OYO就中国区裁员报道作出回应。公司表示，战略调整从去年年底持续至2020年年初，中国区原计划实施的调整因疫情延迟；OYO未确认报道所称的裁员人数。
品牌回应
澄清 — OYO酒店
OYO酒店并未向澎湃新闻确认关于此次裁员的具体人数。
来源摘录
“基于此，我们从去年年底开始直至今年年初，在全球范围内，做了相应的战略调整。在中国原本计划一月份实施，疫情原因，导致延迟到了现在。”OYO酒店在给澎湃新闻的回复中表示。不过，OYO酒店并未向澎湃新闻确认关于此次裁员的具体人数。
2020
Oyo承诺为一线工作人员及滞留人员提供免费住宿
问题披露
Oyo承诺为新冠疫情一线工作人员及滞留海外的外国人提供免费住宿。其创始人兼首席执行官表示，将指定部分酒店和民宿接待一线工作人员，并将部分场所改作隔离房间。报道亦提及Oyo因对待酒店业主而受到批评，但未报告相关投诉的调查结论。
来源摘录
Oyo’s founder and CEO, Ritesh Agarwal, said selected sites from its international network of hotels and homestays would be designated to house health-care professionals, police and army staff working on the frontlines of the outbreak, including in the US and India.
Indian budget hotel chain Oyo has pledged to do “the right thing” by offering free accommodation to coronavirus frontline workers and foreigners who are stranded overseas, even as the USD 10 billion start-up continues to battle criticism over its treatment of hotel owners.
2019
印度酒店经营者抗议 Oyo 提高费用
公众反弹
2019年，印度酒店经营者投诉 Oyo 提高了费用，其中一些收费据称最初未披露。多个酒店团体为此组织了抗议。Oyo 否认未披露适用的合同变更。争议的核心是向酒店合作伙伴收取的费用以及合同条款的透明度。
品牌回应
否认 — Oyo
"We have always disclosed any changes applicable to contracts with asset owners," Oyo said in a statement.
来源摘录
Several hotel groups have organized protests.
But as the Softbank-backed startup pushes toward profitability, an increasing number of Indian hotel operators who have partnered with it are complaining about being blindsided by fee increases.
"We have always disclosed any changes applicable to contracts with asset owners," Oyo said in a statement.
2019
OYO 否认酒店经营者投诉中的指控
公司回应
班加罗尔一名酒店经营者提交 FIR，指控 OYO 首席执行官 Ritesh Agarwal 和六名 OYO 员工涉嫌刑事背信及欺诈后，OYO 否认投诉中的指控，并称此事属于普通商业纠纷。来源未证明这些指控成立。
品牌回应
否认 — OYO
Oyo denied all allegations
来源摘录
A First Information Report (FIR) has been filed against OYO's CEO Ritesh Agarwal, along with six other employees of OYO under several sections of the Indian Penal Code, including alleged criminal breach of trust, and fraud by a Bangalore-based hotelier on Monday.
Having said that, they added, “We strongly refute the claims made in the complaint that has been wrongfully filed against our Founder and six other office bearers, based on false allegations and exaggeration on a regular commercial dispute.”
Oyo denied all allegations and said that “the appropriate criminal proceedings against the Bengaluru owner who is sensationalising a civil dispute to attract attention.”
2017