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Otto Group controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Criticism of Hermes UK parcel handling

    Hermes UK faced renewed media criticism involving allegations about mishandled packages and poor customer service.

  2. 2016

    Criticism of Hermes UK courier pay

    Hermes UK was criticized over allegations that self-employed couriers could be paid below the minimum wage because compensation was tied to the number of parcels delivered.