Otis Worldwide controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2018
Stockholm escalator failures
An escalator at Stockholm City Station rapidly descended and caused minor injuries. Inspections identified unexpected rust and heavy wear in gearboxes, leading to temporary closures of two stations.
2017
Langham Place escalator accident
An escalator maintained by Otis at Hong Kong's Langham Place shopping mall reversed direction and injured 18 people.
2011
Beijing Subway escalator reversal
An Otis 513MPE escalator at Beijing Subway's Zoo Station changed direction unexpectedly, killing one child and injuring other passengers. Authorities suspended use of the model and raised concerns about design, manufacturing, and maintenance.
2007
European elevator price-fixing cartel
European Union regulators fined Otis and several competitors for participation in a cartel involving elevator and escalator markets in Belgium, Germany, Luxembourg, and the Netherlands.