争议事件
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2021
Altice 就风暴应对与纽约州达成和解
和解
Altice USA 达成近 7,200 万美元和解，以解决纽约州关于其未能充分准备或应对飓风伊萨亚斯的指控。纽约州公共服务委员会的报告称，Altice“显然未能”遵循应急响应和风暴准备计划的重要方面。
当事方说明的目的. 解决纽约州提出的指控
品牌回应
整改 — Altice USA Inc
Altice USA Inc has reached a nearly $72 million settlement to resolve New York state claims that the phone and cable TV provider failed to adequately prepare for or respond to Tropical Storm Isaias in August, when more than 439,000 customers lost service.
退款或补偿 — Altice USA Inc
Altice, which owns the Optimum brand, will spend $68.5 million to upgrade its infrastructure and technology, including for storm responses, and has provided $3.4 million in customer credits.
来源摘录
Altice USA Inc has reached a nearly $72 million settlement to resolve New York state claims that the phone and cable TV provider failed to adequately prepare for or respond to Tropical Storm Isaias in August, when more than 439,000 customers lost service.
A report in February from the Public Service Commission said Altice "apparently failed" to follow significant aspects of its emergency response and storm readiness plans.