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OPay

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 3 条

  1. 2023

    OPay代理因背信和盗窃被判刑

    卡诺州一家伊斯兰教法法院判处一名OPay代理九个月监禁，罪名是背信和盗窃在线客户资金。据报道，定罪涉及该代理，而非对OPay作为公司实体的既定裁决。

    来源

  2. 2019

    OPay在客户反弹后致歉并调整转账费用

    公司回应

    客户对转账手续费表示不满后，OPay因未提前告知费用上涨而道歉，并调整收费：用户当天首笔交易收取45奈拉，后续交易收取固定1%。

    品牌回应

    • 道歉 — OPay

      OPay apologised for not communicating the increased fees to its customers.

    来源摘录

    • OPay apologised for not communicating the increased fees to its customers. The company then revised the fee to N45 for the first transaction a user makes in a day, while subsequent transactions will incur a flat 1% processing fee.
    • OPay is facing perhaps its first-ever backlash from customers. On Tuesday, users found out they had to pay a 2% charge for transferring money to other banks, at a minimum rate of N15 per transaction.
    来源

  3. 涉及代理的争议性诈骗警报

    据报道，在涉及一名代理的诈骗警报流传后，客户聚集在OPay拉各斯总部。OPay否认了这一指控，现有材料并未证实公司本身进行了诈骗。

    来源