OnStar controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Montana attorney general sues General Motors and OnStar
Lawsuit filed
Montana Attorney General Austin Knudsen sued General Motors and OnStar, alleging that they deceptively enrolled customers and sold their driving data to data brokers without consent. The source does not report a determination of the allegations.
Source excerpt
AG Knudsen alleges that GM and OnStar "deceptively enrolled its customers" into surrendering their driving data which they then used to sell to data brokers without consent.
Montana AG Says He's Suing General Motors, OnStar
2011
Vehicle-location data privacy controversy
OnStar's revised terms concerning retention and possible sale of location and speed data drew criticism from subscribers and privacy advocates. The company later reversed its plan to retain data from unsubscribed units.
2006
Analog-service cancellation dispute
The planned termination of analog OnStar service affected approximately 500,000 customers. Customers faced different upgrade options depending on vehicle age, and a Pennsylvania law firm sought class certification for claims related to the cancellation.