Okta controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
Customer support case management system compromise
Okta disclosed that an attacker accessed its customer support case management system and viewed files uploaded by some customers. The company later issued expanded guidance as it investigated the incident and its consequences. The breach attracted significant scrutiny because Okta’s business is built around protecting identity and access.
2022
Third-party support engineer workstation incident
Okta reported that an attacker accessed a third-party customer-support engineer’s workstation. The company stated that the incident affected a limited number of customers. The event generated criticism and discussion concerning the timing and detail of Okta’s disclosure.