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Ocado

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Ocado settles information-theft dispute with former employees

    Settlement

    Ocado reached a settlement in a legal dispute with co-founder Jonathan Faiman and former employee Jon Hillary over confidential documents. According to the reported account, both admitted taking the documents, paid compensation, and agreed to delete the files. The settlement resolved the dispute without further reported proceedings. The event was reported on 25 June 2021.

    Ocado settled a legal dispute with co-founder Jonathan Faiman and former employee Jon Hillary after they admitted taking confidential documents. They paid compensation and agreed to delete the files.

    Source excerpt

    • Jonathan Faiman and Jon Hillary paid compensation and agreed to delete files, ending legal fight
    • One of the co-founders of Ocado has agreed to pay a settlement to the grocery delivery company after he admitted taking confidential documents when trying to set up a rival.
    Source

  2. 2021

    Fire at Ocado’s South London fulfilment centre

    Safety incident

    Ocado said a collision involving three robots caused a fire at its South London fulfilment centre on Friday. No one was injured, and the company said it was working to restore normal service.

    Source excerpt

    • The FTSE 100 group said that most of the plant is in good condition, aside from some residual smoke smell, and it is working to restore normal service as soon as possible.
    • The online grocer said no one had been injured and all staff on site are safe, while less than 1% of the grid was damaged.
    • Ocado Group PLC (LON:OCDO) revealed that the collision of three robots caused a fire at its fulfilment centre in South London on Friday.
    Source

  3. 2020

    AutoStore files patent lawsuits against Ocado

    Lawsuit filed

    AutoStore filed patent infringement lawsuits against Ocado in the United States and the United Kingdom, alleging that Ocado's automated storage and retrieval technology infringes AutoStore patents.

    Source excerpt

    • AutoStore said it had filed patent infringement lawsuits in the United States and the United Kingdom.
    • The UK company said it had its own patents protecting the use of its systems and would investigate whether AutoStore has, or intends to infringe those.
    • We are not aware of any infringement of any valid AutoStore rights and of course we will investigate any claims once we receive further details
    Source

  4. 2019

    Andover customer fulfilment centre fire

    A serious fire destroyed or damaged much of Ocado's Andover automated fulfilment centre. The incident was associated with a battery-charging-unit fault and shortcomings in the response to the event. The warehouse was subsequently rebuilt and returned to service in 2021.

    Source