NYNEX controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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1996
Customer-service and network-performance penalties
NYNEX faced sustained criticism over outages, missed repair appointments, and deteriorating service in parts of New York. New York regulators withheld regulated fees and imposed further penalties after the company missed required service benchmarks.
1990
Supply-contract overcharging enforcement case
The FCC found that NYNEX Material Enterprises had overcharged regulated operations for basic supplies and awarded inflated contracts to vendors associated with company events. NYNEX was fined, ordered to refund consumers, and reported to have dismissed or disciplined employees.