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Nova Scotia Power controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Nova Scotia Energy Board hearing examines Nova Scotia Power's 2025 cyberattack response

    Investigation

    The Nova Scotia Energy Board opened a hearing on August 18, 2026, examining Nova Scotia Power's cybersecurity training, customer data retention before the 2025 cyberattack, and the credit protection offered to customers afterward. The breach, discovered on April 25, 2025, affected nearly 400,000 former and current customers.

    Source excerpt

    • Nova Scotia Power was under scrutiny once again, with the Nova Scotia Energy Board looking at everything from employee cybersecurity training and data retained before the 2025 cyberattack to the credit protection offered to customers after the fact.
    • Tuesday marked the first day of a hearing looking at the utility’s actions before, during and after the cyberattack that affected hundreds of thousands of past and current customers.
    • The utility’s system was breached around March 19, 2025, and was discovered by Nova Scotia Power on April 25.
  2. 2009

    Fuel-cost overcharge audit

    A regulatory audit by Liberty Consulting Group found that Nova Scotia Power had overcharged customers by C$21.8 million because it paid too much for fuel during a two-year period. The report became the subject of controversy because of redactions in its initial release; the Nova Scotia Utility and Review Board later ordered the unredacted report released.