Neusoft controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Chengdu nucleic acid testing system lag triggers dispute over technical responsibility
In September 2022, Chengdu's large-scale nucleic acid testing system responded slowly and was inaccessible at times, triggering controversy over public services and technical reliability. Neusoft said the software that was urgently brought online was itself not the issue, attributed the cause to a network failure, and explained the network adjustment and recovery process. This entry retains the company's explanation and does not treat network or software responsibility as an established conclusion of an independent investigation.