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Nestlé Toll House controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Nestlé Toll House Cookie Dough Recall

    Recall announced

    Nestlé announced a voluntary recall of certain refrigerated Nestlé Toll House cookie dough products distributed in the United States and Puerto Rico following reports of food-grade rubber pieces. The company stated that it had identified and fixed the source of the contamination. According to the announcement, no illnesses or injuries had been reported in connection with the recalled products.

    Company response

    • Remediation — Nestlé

      We have identified the source of the rubber and have already fixed the issue.
    • Apology — Nestlé

      We sincerely apologize for any inconvenience this action represents to both our consumers and retail customers.

    Source excerpt

    • The company said there have been no reported illnesses, injuries or any other medical issues from customers who may have purchased the products.
    • Nestlé said the recall is limited to certain ready-to-bake refrigerated products that have batch codes from 9189 to 9295.
    • Nestlé has announced a voluntary recall of a number of their raw cookie dough products over fears they may be contaminated with traces of rubber.