Neptune Society controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile6 entries
2024
California stipulated judgment
A stipulated judgment required restitution, $23 million in civil penalties, improved disclosures, and compliance with trust-funding requirements for covered pre-need packages.
2022
Colorado consumer-protection settlement
Colorado authorities resolved allegations concerning payment representations, required trust deposits, and disclosure of refund rights, with restitution, sales-practice changes, and compliance monitoring.
2022
Florida pre-need class action settlement
A federal class action concerning Florida pre-need contracts concluded with a settlement valued at up to $209 million. SCI denied wrongdoing.
2019
California pre-need marketing enforcement action
California authorities alleged deceptive marketing of standard pre-need cremation plans, insufficient trust funding, and misleading refund and veterans-benefit information involving SCI's Neptune Society and Trident Society affiliates.
2013
East Oakland crematory opposition
Residents and environmental advocates protested a proposed Neptune Society crematory in East Oakland, citing potential environmental and neighborhood effects.
1990
Southern California remains-handling litigation
In the late 1990s, Neptune Society settled lawsuits brought by the widow of a former Burbank mayor and by 308 Southern California residents who alleged that cremated remains had been mishandled.