Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile3 entries
2021
Neiman Marcus discloses customer data breach
Issue disclosure
Neiman Marcus disclosed that personal information belonging to more than 4.6 million customers who shopped on its website had been stolen in a data breach in May 2020. The company said it was requiring customers who had not reset their passwords since May 2020 to do so.
Company response
Remediation — Neiman Marcus
Neiman Marcus said it was forcing customers who had not reset their passwords since May 2020 to do so now
Investigation — Neiman Marcus
The press release said Neiman Marcus hired cybersecurity-response firm Mandiant to look into the data breach.
Source excerpt
Dallas-based department-store chain Neiman Marcus yesterday (Sept. 30) said that upward of 4.6 million customers who shopped on the Neiman Marcus website had their personal information, including credit-card numbers and account passwords, stolen in a data breach in May 2020, more than a year ago.
The press release said Neiman Marcus hired cybersecurity-response firm Mandiant to look into the data breach.
Neiman Marcus said it was forcing customers who had not reset their passwords since May 2020 to do so now
2020
Sealaska Heritage Institute sues Neiman Marcus over coat design
Lawsuit filed
Sealaska Heritage Institute filed a federal lawsuit accusing Neiman Marcus of violating copyright and American Indian arts protection laws by selling a knit coat with a design allegedly borrowed from Indigenous culture and using the term “Ravenstail.” The organization seeks unspecified damages and an injunction against sales.
Source excerpt
In the federal lawsuit filed Monday, Sealaska Heritage Institute maintains the retailer falsely affiliated the $2,555 “Ravenstail” coat with northwest coast native artists through the design and use of the term, Ravenstail.
ANCHORAGE, Alaska (AP) — An Alaska Native cultural organization is suing luxury retailer Neiman Marcus, saying the Dallas-based company violated copyright and American Indian arts protection laws in selling a knit coat with a geometric design borrowed from indigenous culture.
The lawsuit alleges Neiman Marcus violated the Indian Arts and Craft Act, which ensures products marketed as Native American or Native Alaskan are authentic.
2013
Fur-labeling settlement
The retailer settled a federal matter after testing by the Humane Society of the United States indicated that items marketed as faux fur contained real fur from raccoon dogs. Neiman Marcus did not admit guilt and agreed to follow federal fur-labeling rules for twenty years.