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NCO Group controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2006

    Pennsylvania consumer-protection settlement

    NCO paid $300,000 to settle allegations by the Commonwealth of Pennsylvania concerning violations of state consumer-protection requirements related to its collection activities.

  2. 2004

    Fair Credit Reporting Act settlement

    The Federal Trade Commission alleged that NCO improperly reported delinquency dates for consumer accounts transferred from a previous service provider. NCO agreed to pay a $1.5 million penalty and said the underlying information problem had been corrected before the FTC case.