N26 controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Italian anti-money-laundering restrictions
The Bank of Italy restricted N26 from acquiring new customers and introducing certain products after finding that its anti-money-laundering systems did not meet Italian requirements.
2022
Reports of unexpected account blocks
Media reports described customers, including Ukrainian refugees, whose accounts were unexpectedly frozen or closed. N26 said such blocks were intended to manage customers considered high risk and prevent financial crime.
2021
Anti-money-laundering enforcement by BaFin
BaFin ordered improvements to N26’s controls, imposed a customer-growth limit, appointed a special supervisor and fined the bank €4.25 million for delayed reporting of suspicious transactions.
2016
Account closures and migration complaints
N26 terminated some accounts over suspected money laundering and high-cost ATM activity. Its subsequent migration from Wirecard-linked infrastructure to its own platform generated complaints about support delays, access to funds and software problems.