Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Criticism over continued Russian operations
Following Russia’s invasion of Ukraine, MSI was criticized for retaining market activity in Russia. Research cited in the reference material categorized the company among businesses resisting demands to exit or materially reduce activity. MSI stated that it followed applicable international regulations.
2020
Starlit graphics-card resale controversy
MSI issued a statement after reports that its subsidiary Starlit had sold MSI-made Nvidia GeForce RTX 3080 and RTX 3090 graphics cards above suggested retail pricing through eBay during a period of severe product scarcity.
2020
MSI responds to allegations over RTX 3080 resale prices
Company response
After allegations that its subsidiary Starlit Partner sold MSI RTX 3080 graphics cards above MSRP, MSI said an error had allowed the subsidiary access to inventory it was not permitted to handle. MSI said it investigated, directed the subsidiary to offer buyers full or partial refunds, and would enforce a stricter policy. MSI later clarified that the issue involved four graphics cards sold in the United States.
Stated objective. to avoid situation like this happening again
Company response
Investigation — MSI
As such, we have conducted an investigation and found out that an error allowed them access to inventory they were not permitted to handle.
Refund or compensation — MSI
Starlit Partner has been instructed to contact the individual customers who purchased these GPU and offer 2 options – return the product and receive a full refund, or a partial refund of the amount paid over MSI's MSRP.
Remediation — MSI
Moving forward, MSI will enforce a stricter policy to avoid situation like this happening again.
Clarification — MSI
MSI has since contacted us to clarify that this is a US-only issue concerning four sold graphics cards in total.
Source excerpt
The accusation started off on Reddit, with someone linking a company called ‘Starlit Partner' to MSI. Starlit Partner recently sold several RTX 3080 GPUs on eBay for well above MSRP.
As such, we have conducted an investigation and found out that an error allowed them access to inventory they were not permitted to handle.
Starlit Partner has been instructed to contact the individual customers who purchased these GPU and offer 2 options – return the product and receive a full refund, or a partial refund of the amount paid over MSI's MSRP.
2020
Elite Gaming Technology files patent suits against three computer hardware makers
Lawsuit filed
Elite Gaming Technology filed three patent infringement suits in the Texas Eastern District Court against ASRock, AsusTek Computer and Micro-Star International, alleging that the companies infringed its patents.
Source excerpt
Elite Gaming Technology has filed three patent infringement suits on the same day against computer hardware manufacturers ASRock Inc., AsusTek Computer Inc., and Micro-Star International Co.
Elite Gaming accuses each of the companies of patent infringement.
All of the suits were filed in the Texas Eastern District Court.