Mitsubishi Motors North America
Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Mitsubishi recalls 141,200 vehicles for suspension-corrosion risk
Recall announced
Mitsubishi Motors North America is recalling 141,200 Lancer, Lancer Sportback, Outlander, and Outlander Sport vehicles because saltwater exposure may corrode front-suspension parts. The corrosion could cause other suspension components to detach, resulting in a loss of vehicle control and increased crash risk. The recall covers vehicles originally sold or registered in specified Salt Belt states and Washington, D.C.
Company response
Remediation — Mitsubishi Motors North America
Dealerships will inspect the cross members to determine the level of corrosion. The remedy is either to apply a sealing/anti-corrosion agent or replace the existing front cross member with a new one that already has the agent applied.
Source excerpt
The company expects to notify dealers of the recall by May 29, 2020, and owners should begin receiving notifications beginning July 14, 2020.
The recall only covers models that were originally sold or registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin.
2003
Financing losses and sales decline
The 0–0–0 financing program generated substantial defaults after its payment deferral period. The U.S. credit operation recorded a reported $454 million provision, while the resulting business damage coincided with the broader Mitsubishi Motors recall-cover-up controversy and a steep fall in MMNA sales.
1994
Sexual-harassment allegations at the Normal plant
Twenty-nine women filed a lawsuit alleging that Mitsubishi fostered a workplace climate of sexual harassment at its Normal, Illinois, plant. The Equal Employment Opportunity Commission filed a later class action on behalf of approximately 300 additional women. Mitsubishi initially denied systemic problems but retained former U.S. Labor Secretary Lynn Morley Martin to recommend policy and workplace changes. The 1994 case was settled for $9.5 million in 1997, and an agreement with the EEOC was reached later that year.