Mint Mobile controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Mint Mobile discloses data breach and unauthorized number porting
Issue disclosure
Mint Mobile disclosed a breach of its systems that allowed several customer phone numbers to be temporarily ported to another carrier without permission. The company said the attacker may also have accessed some subscriber account information. The incident was reported in July 2021. Mint Mobile described the porting as temporary and unauthorized, and stated that the attacker may have accessed some subscriber account information in addition to the number porting.
Source excerpt
The company also admits the attacker may have gained access to some account information, including names, numbers, email addresses, passwords and account numbers.
An email sent on Saturday to affected customers by Mint Mobile disclosed there was a breach of the carrier's systems.
US-based telecommunication company Mint Mobile has revealed the company became a victim of a data breach that allowed several phone numbers to be ported out to another carrier, along with possible access to subscriber data.