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MGM Resorts International controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2023

    Cyberattack disrupts MGM Resorts systems

    A cyberattack disrupted selected hotel, reservation, payment and casino systems across MGM Resorts properties. The incident prompted operational disruption, public reporting and subsequent litigation and regulatory attention.

  2. 2020

    MGM Resorts sued over guest data breach

    Lawsuit filed

    Morgan & Morgan filed a lawsuit against MGM Resorts over a data breach that reportedly involved details of more than 10.6 million hotel guests. The company had confirmed unauthorized access to a cloud server containing information for some previous guests.

    Source excerpt

    • MGM Resorts said on Thursday that last summer it "discovered unauthorized access to a cloud server that contained a limited amount of information for certain previous guests".
    • U S casino operator MGM Resorts International has been sued over a data breach last year, which the company confirmed earlier this week and which reportedly involved details of over 10.6 million hotel guests.
    • Morgan & Morgan filed its lawsuit on Friday as a "complaint for damages" and "injunctive relief", according to the filing at the US District Court for the District of Nevada.
  3. 2020

    MGM Resorts guest data breach exposed information online

    Issue disclosure

    Personal information belonging to more than 10.6 million former MGM Resorts hotel guests was leaked on a hacking forum. MGM Resorts said the leaked information came from unauthorized access to a cloud server discovered the previous summer, and said it had strengthened network security.

    Company response

    • Remediation — MGM Resorts

      At MGM Resorts, we take our responsibility to protect guest data very seriously, and we have strengthened and enhanced the security of our network to prevent this from happening again.
    • Investigation — MGM Resorts

      it commissioned two cybersecurity forensics firms to investigate the incident
    • Ongoing disclosure — MGM Resorts

      it already notified affected customers about the breach last year

    Source excerpt

    • At MGM Resorts, we take our responsibility to protect guest data very seriously, and we have strengthened and enhanced the security of our network to prevent this from happening again.
    • The personal information of more than 10.6 million former guests of MGM Resorts hotels has been leaked on a hacking forum.
    • Last summer, we discovered unauthorized access to a cloud server that contained a limited amount of information for certain previous guests of MGM Resorts.
  4. 2019

    MGM Resorts International agrees to $800 million settlement with Las Vegas massacre survivors

    Settlement

    MGM Resorts International agreed to an $800 million settlement with more than 4,000 survivors of the 2017 massacre outside the Mandalay Bay casino. The settlement was reported as a resolution of claims brought by survivors of the incident. The event is noted as a controversy involving the company.

    Source excerpt

    • The settlement was announced after survivors joined friends and families of those killed at a commemoration Tuesday marking the second anniversary of the massacre.
    • MGM Resorts International has agreed to an $800 million settlement with more than 4,000 survivors of the 2017 massacre outside the Mandalay Bay casino.
  5. 2019

    MGM Resorts agrees to settle Las Vegas shooting lawsuits

    Settlement

    MGM Resorts International agreed to settle lawsuits brought by victims of the 2017 Las Vegas mass shooting. The expected payout was between $735 million and $800 million, depending on claimant participation. The settlement resolved litigation arising from the shooting, with the final amount contingent on how many claimants took part.

    MGM Resorts agreed to settle lawsuits brought by victims of the 2017 Las Vegas mass shooting. The expected payout was between $735 million and $800 million, depending on claimant participation.

    Source excerpt

    • MGM Resorts has agreed to pay hundreds of millions of dollars to settle lawsuits from victims of the 2017 mass shooting in Las Vegas.
    • MGM Resorts announced the settlement Thursday. Depending on how many claimants choose to participate, the company is expected to pay out between $735 million and $800 million.
    • MGM Resorts Settles $800 Million Lawsuit with 58 Shooting Victims Families