Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2017
Train-control computer outage
A failure in the core train-control system prevented operators from reliably viewing train movements. The network was shut down as a safety measure, causing extensive cancellations and delays. Metro received a $1.2 million fine and was required to reimburse $620,000 to affected customers.
2012
Allegations concerning safety-check practices
The Australian Rail Tram and Bus Industry Union alleged that Metro Trains staff were taking shortcuts in safety procedures, including checks of onboard CCTV, emergency intercoms and damaged train windows. Metro rejected the characterization and said safety equipment was checked during routine maintenance.