跳到正文
WorldBrand.AI

马尼拉电力公司的争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 4 条

  1. 2020

    Meralco就应用缴费手续费致歉并承诺承担及退还费用

    公司回应

    客户对通过Meralco应用缴费需支付47比索便利费表示不满后，Meralco发布道歉信；其总裁表示公司将承担ECQ期间的手续费并向客户退还已支付的费用。

    品牌回应

    • 道歉 — Meralco

      Meralco released a letter of apology to the customers.

    • 退款或补偿 — Meralco

      Knowing their own errors, MERALCO’s president Ray Espinosa said they would shoulder the convenience fee charged during the ECQ period. Moreover, he added that they would refund to the customers the fees they paid.

    来源摘录

    • As such, according to a report from DZMM, Meralco released a letter of apology to the customers.
    • However, amid the coronavirus quarantine, Meralco decided to wave a P47 “convenience fee” for those using the app. This outraged several customers who said the decision was exploitative.
    • Knowing their own errors, MERALCO’s president Ray Espinosa said they would shoulder the convenience fee charged during the ECQ period. Moreover, he added that they would refund to the customers the fees they paid.
    来源

  2. 2008

    高电价争议

    Meralco因涉嫌电价过高而面临立法调查。批评者质疑其效率、系统损耗和电力采购做法，而Meralco将收费归因于发电成本、输电成本和税收。争议还包括关于政府可能接管的公开辩论。

    来源

  3. 2008

    集团诈骗和贿赂指控

    司法部就客户电表和账单押金相关利息的处理，对Meralco高管和董事提起集团诈骗指控。另一起争议涉及GSIS-Meralco贿赂案中的指控。集团诈骗案于2008年10月被帕西格法院驳回。

    来源

  4. 1999

    涉及瓦伦瑞拉客户的断电纠纷

    一名消费者投诉称，Meralco代表在未充分通知的情况下进入场所并切断电力。上诉法院后来裁定该断电行为违反了法律要求。

    来源