MegaFon controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
International sanctions
MegaFon was placed on sanctions lists in the United States, Switzerland, Canada and Ukraine in the context of Russia's war against Ukraine and the company's reported association with sanctioned Russian business interests.
2012
Online Click billing criticism
The Online Click service was criticized after reports that it made it easier for unwanted or fraudulent charges to be taken from subscribers' phone balances. A blocking option was introduced in early 2013.
2011
Consumer-contract ruling
Following the roaming dispute, a consumer-rights organization obtained a ruling that MegaFon's standard public contract did not adequately specify legally required service conditions, including roaming internet terms.
2010
Roaming billing lawsuit
MegaFon sought one million rubles from a subscriber whose modem allegedly generated substantial roaming data charges in Crete. A Vladimir court found problems with the contract and the operator's claim, after which MegaFon abandoned the case.
2008
Georgia disputes service in Abkhazia and South Ossetia
Georgian authorities accused MegaFon of providing communications services in Abkhazia and South Ossetia without proper authorization. The dispute was also publicly supported by United States authorities.
2007
Advertising map dispute
An advertisement showed a politically disputed map in which Azerbaijan was represented without its capital and with the territory depicted in relation to Armenia. After a complaint from Azerbaijan's embassy in Russia, MegaFon withdrew the commercial and acknowledged the criticism.