McDonald & Co. controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
McDonald's Reports Cyberattack and Data Exposure
Issue disclosure
In a 2021 report, McDonald's was described as having been hit by a cyberattack in which data from the United States, South Korea, and Taiwan was leaked. According to the report, the company discovered the activity and cut off the attacker's access, and it stated that it would contact affected customers and employees. The report did not specify the nature of the leaked data, the number of individuals affected, or the identity of the attackers.
The report says McDonald's was hit by a cyberattack and that data from the United States, South Korea, and Taiwan was leaked. It says the company cut off the attacker's access after discovering the activity and would contact affected customers and employees.
Company response
Remediation — 麦当劳
麦当劳还表示，此次在发现黑客行为后不久，它就切断了黑客对数据的访问，减小了麦当劳的损失。
Ongoing disclosure — 麦当劳
该公司将联系数据泄露涉及的客户和员工，并将在未来几天内采取更加更多措施以保障其他地区的信息安全。
Source excerpt
麦当劳还表示，此次在发现黑客行为后不久，它就切断了黑客对数据的访问，减小了麦当劳的损失。
该公司将联系数据泄露涉及的客户和员工，并将在未来几天内采取更加更多措施以保障其他地区的信息安全。
日前黑客攻击也宣布遭黑客攻击，其中美国、韩国和中国台湾地区数据遭泄露。
2021
Vietnam McDonald's displays incorrect BTS meal poster
Issue disclosure
A Vietnam McDonald's outlet displayed a poster for the BTS meal that mistakenly showed EXO instead of BTS, prompting fan complaints. McDonald's acknowledged a poster-production mistake, said it would replace the poster, and apologized to fans of both groups.
Company response
Apology — 麥當勞
官方事後PO長文，承認海報作業上的疏失，會立即撤換，向雙方粉絲道歉。
Remediation — 麥當勞
官方事後PO長文，承認海報作業上的疏失，會立即撤換，向雙方粉絲道歉。
Source excerpt
越南麥當勞搶先台灣於5月27日開賣BTS套餐，但店家外頭張貼的海報，卻誤植成另一韓團EXO，此舉引發粉絲不滿，雙方粉絲湧入業者臉書，要求對方解釋，官方事後PO長文，承認海報作業上的疏失，會立即撤換，向雙方粉絲道歉。
2020
Two former McDonald’s executives sue over alleged discrimination
Lawsuit filed
In January 2020, former McDonald’s executives Vicki Guster-Hines and Domineca Neal filed a lawsuit in federal court in Illinois. The suit alleged that their demotions resulted from discrimination and that the company maintained a hostile environment for Black executives and franchisees. The filing was reported in January 2020.
Source excerpt
两人之前被降职，他们表示，遭到降职是因为受到歧视，也是麦当劳对黑人高管和加盟商的敌意环境造成的。
报道称，该诉讼是周二在伊利诺伊州联邦法院提起的。
报道称，这起诉讼于周一晚间向美国伊利诺伊州北区地区法院提起，指控麦当劳多年来一直引导黑人加盟商接受市中心地点不理想的餐厅。
2020
McDonald's sues former CEO over severance
Lawsuit filed
In August 2020, McDonald's said it was suing former CEO Steve Easterbrook to recover severance compensation. The company alleged that Easterbrook concealed relationships with employees and concealed evidence from a company investigation. The dispute concerns the company's effort to reclaim severance compensation from its former chief executive.
McDonald’s said it was suing former CEO Steve Easterbrook to recover severance compensation, alleging that he concealed relationships with employees and evidence from a company investigation.
Stated objective. Recover the severance compensation McDonald’s said it would not have agreed to pay had it known of Easterbrook’s conduct.
Source excerpt
麦当劳表示若当初知悉前CEO的所作所为，不会与其签订这样的补偿协议，目前正在走法律程序试图收回这笔补偿。
公司正就此事向法院提起诉讼，并冻结了他尚未行权的期权和股票。
2007
SEC insider-trading case involving former McDonald adviser
Former McDonald adviser David Knall was charged by the U.S. Securities and Exchange Commission in an insider-trading matter. He reached a settlement in December 2007 that included a one-year suspension and payment of $123,865 in fines and restitution. The matter concerned an individual former adviser rather than an established finding that McDonald & Co. itself engaged in insider trading.