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Mazda controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Ford and Mazda required to recall vehicles over Takata air bags

    Corrective action

    In 2021, the U.S. auto safety regulator required Ford to recall around 3 million vehicles and asked Mazda to recall about 5,800 vehicles in order to remove potentially defective Takata air bag inflators. The companies were given 30 days to provide a schedule for notifying owners and beginning the recalls. The action concerned the removal of the affected inflators from the vehicles covered by the request.

    Source excerpt

    • The National Highway Traffic Safety Administration or NHTSA has also asked Mazda Motor Corp. to recall about 5,800 vehicles from 2006 through 2012 model years for the same issues.
    • Automaker Ford Motor Co. is required by the U.S. auto safety regulator to recall around 3 million vehicles to remove potentially defective Takata air bag inflators
    • The companies will now get 30 days to give the regulator a schedule to inform owners and begin the recalls.
  2. 2021

    Mazda recalls older Mazda3 vehicles over steering-wheel emblem defect

    Recall announced

    Mazda decided to recall 260,915 Mazda3 sedans and hatchbacks because fragments of the plastic steering-wheel emblem could scatter when the airbag activated. The article reports that occupants had been injured in several incidents. Owners were to be notified by mail beginning August 28.

    Company response

    • Recall — Mazda

      Out of an abundance of caution and a fear of lawsuits alleging injury caused by this defect, the Japanese automaker finally decided to call back 260,915 units of the Mazda3 sedan and hatch.

    Source excerpt

    • In June 2018, Mazda received a second report about an injured occupant. Another person was injured two months later, and December 2018 is when another person was injured by scattered fragments of the logo.
    • Out of an abundance of caution and a fear of lawsuits alleging injury caused by this defect, the Japanese automaker finally decided to call back 260,915 units of the Mazda3 sedan and hatch.
    • Dealers have been informed of the callback earlier this month while known U.S. customers will be notified in January 2022.
  3. 2021

    Expanded recall announced for selected imported Mazda RX-8 vehicles

    Recall announced

    Mazda (China) Enterprise Management Co. filed an expanded recall plan for 98 selected imported 2008 Mazda RX-8 vehicles. The fuel-tank pump cover may crack and leak fuel due to insufficient heat resistance and excessive stress; in extreme cases, a fire may occur. The company said it would replace the left and right pump-cover assemblies, tighten them to a revised torque specification, and add heat-insulating patches.

    Company response

    • Recall — 马自达(中国)企业管理有限公司

      马自达(中国)企业管理有限公司将为召回范围内车辆免费更换左右燃油箱泵盖组件并按修改后的扭矩规格进行锁紧,并在燃油箱上追加隔热贴片,以消除安全隐患。

    Source excerpt

    • 在上述情况下持续使用时,可能导致燃油箱泵盖劣化加剧、裂纹扩大和燃油泄漏,极端情况下可能发生火灾,存在安全隐患。
    • 决定自2021年11月22日起,扩大召回2008年4月15日至2008年11月5日期间生产的部分进口2008款Mazda RX-8汽车,共计98辆。
    • 本次召回范围内车辆由于燃油箱上面的树脂泵盖部隔热性能不足,在受到发动机、排气管产生的热影响后燃油箱泵盖发生劣化;同时因锁紧扭矩的设定不恰当,造成燃油箱泵盖长时间受到过大的应力而发生裂纹。在上述情况下持续使用时,可能导致燃油箱泵盖劣化加剧、裂纹扩大和燃油泄漏,极端情况下可能发生火灾,存在安全隐患。
  4. 2021

    Mazda recalls more than 61,000 vehicles in Vietnam for fuel-pump inspection and replacement

    Recall announced

    More than 61,000 Mazda vehicles in Vietnam were recalled for inspection and fuel-pump replacement. The source says no vehicle-safety impact had occurred and that the campaign was intended to reassure customers.

    Stated objective. To allow customers to drive with peace of mind.

    Company response

    • Recall — 长海汽车股份公司

      召回时间从2021年5月17日至2025年12月31日为止,召回地点为长海汽车股份公司所有代理商和授权服务站。

    Source excerpt

    • 召回时间从2021年5月17日至2025年12月31日为止,召回地点为长海汽车股份公司所有代理商和授权服务站。
    • 在越南市场,共有61517辆马自达汽车被召回以进行检查与更换燃油泵。
    • 尽管尚未发生影响车辆安全的情况,但长海汽车股份公司仍进行召回活动,让客户可以安心驾驶。
  5. 2021

    NHTSA orders recall of Mazda vehicles

    Recall announced

    The US transportation regulator ordered the recall of about 5,800 Mazda cars after Mazda had filed a petition against the agency.

    Source excerpt

    • The transportation regulator also ordered the recall of about 5,800 cars from Japanese manufacturer Mazda, which had also filed a petition against it with the agency.
    • 另外,因为同样的原因,马自达公司于11月12日称,将会召回旗下“DEMIO”等9款车型共计4万2644辆(2018年4月-2019年8月制造)汽车。
  6. 2020

    Mazda recalls vehicles over Smart Brake Support issue

    Recall announced

    Mazda issued a recall affecting 13,768 Mazda 3 vehicles sold between March 26 and December 24, 2019, due to issues in the Smart Brake Support system. According to the source, Mazda said it was contacting affected customers to arrange free repairs. The recall concerns a potential problem with the Smart Brake Support system in the specified vehicles. No further details on the nature of the issue, outcomes, or additional allegations were provided in the source material.

    Company response

    • Remediation — Mazda

      Mazda is contacting all affected customers to organise repair free of charge

    Source excerpt

    • Second affects 14,583 due to software programming fault with start/stop button.
    • First recall affects 13,768 vehicles with issues in the Smart Brake Support system.
    • Recalls affect Mazda 3 vehicles sold between March 26 and December 24, 2019.
  7. 2019

    Mazda recalls 35,476 cars in Australia

    Recall announced

    Mazda recalled 35,476 cars sold in Australia because an intake-valve fault potentially posed a serious safety risk to drivers. Affected models included Mazda3, diesel CX-5 and Mazda6 vehicles from specified model years.

    Mazda is recalling 35,476 cars sold in Australia because an intake-valve fault potentially poses a serious safety risk to drivers. Affected models include Mazda3, diesel CX-5 and Mazda6 vehicles from specified model years.

    Company response

    • Remediation — Mazda Australia

      Mazda Australia will contact the owners of affected models with instructions for scheduling an appointment to have the fault repair. Vehicles’ software will also be updated.

    Source excerpt

    • It affects the popular Mazda3 hatch and sedan made between 2014 and 2016. Diesel CX-5 SUVs manufactured from 2012 to last year are also part of the recall. Mazda6s made from 2012 to 2018 are also affected in the car makers latest alert
    • A fault with the intake valve potentially poses a serious safety risk to drivers.
    • The Japanese brand is worried that a build-up of carbon deposits could cause premature wear of certain engine components in diesel versions of its 3, 6 and CX-5 models.
  8. 2019

    Changan Mazda recalls 77,112 CX-5 vehicles

    Recall announced

    Changan Mazda announced a recall of 77,112 Mazda CX-5 vehicles. The recall was attributed to a problem with the fuel-pump core. In extreme cases, this issue could cause the engine to stall while the vehicle is being driven, creating a safety hazard. The announcement concerned the specified number of CX-5 vehicles and was linked to the potential risk described in the source.

    Source excerpt

    • 日前长安马自达还宣布召回了77112台马自达CX-5。主要问题为发动机燃油泵芯存在问题,在极端情况下可能出现车辆行驶中发动机熄火,存在安全隐患。
    • Defective parts in the fuel pumps of the vehicles to be recalled may lead to difficulties with ignition and sudden engine failure, posing safety risks.
    • Changan Mazda, a joint venture between Chongqing Changan Automobile Co., Ltd. and Mazda Motor, will recall 29,134 vehicles due to defective fuel pumps, according to the country's top quality watchdog.
  9. 2019

    Mazda Australia recalls CX-9 and Mazda2 vehicles

    Recall announced

    Mazda Australia issued a recall notice for certain CX-9 and Mazda2 vehicles, with 1,677 vehicles believed to be affected. The stated concerns include possible airbag non-deployment and a fuel tank that could move out of position and leak. The recall notice identifies these issues as the reasons for the action affecting the specified vehicles.

    Company response

    • Remediation — Mazda Australia

      Those with an affected CX-9 model will have their car's affected wiring connectors repaired, free of charge.

    Source excerpt

    • Mazda Australia has issued a car recall notice for its CX-9 and 2 models, with a total of 1,677 vehicles believed to be impacted.
    • According to Mazda, this vehicle's fuel tank may exceed the specified manufacturing dimensions and place additional strain on the fuel tank retaining strap, which may weaken or potentially break.
    • There are concerns that due to some defects, the front passenger airbag of certain models may not deploy in an accident.
  10. 2019

    Mazda discloses Mazda3 braking-system defect

    Hazard disclosure

    Mazda North American Operations disclosed a software programming defect affecting the Smart Brake Support system in 2019 and 2020 Mazda3 vehicles. According to the disclosure, the defect could cause emergency braking to activate when no obstacle was present. The vehicles were described as recalled, and the report stated that more than 35,000 were in the United States.

    Source excerpt

    • 这些召回的车辆中有35000多辆来自美国。
    • 这个特殊问题不是由于汽车的实际物理问题,而是由于马自达在SBS控制软件的“错误编程”。有了这个问题,当没有障碍物时,系统可能会检测到汽车前方的障碍物,从而导致其启动紧急制动以避免碰撞。
    • 马自达北美分公司在上周的一份声明中宣布,该公司已发现影响其2019款和2020款的马自达3汽车的一项“安全缺陷”。
  11. 2019

    Mazda recalls nearly 117,000 U.S. vehicles for Takata inflator replacement

    Recall announced

    Mazda is recalling nearly 117,000 U.S. vehicles for a second time to replace potentially deadly Takata air bag inflators. The recall covers vehicles that received replacement inflators between 2013 and 2017; dealers will replace front passenger inflators with parts that do not contain ammonium nitrate.

    Company response

    • Recall — Mazda

    • Recall — Mazda

      Mazda is recalling about 117,000 vehicles from 2003-2012 model years to replace passenger-side airbags previously installed as a temporary fix

    Source excerpt

    • The chemical can deteriorate when exposed to high heat and humidity and burn too fast, blowing apart a metal canister and hurling shrapnel.
    • Mazda is recalling about 117,000 vehicles from 2003-2012 model years to replace passenger-side airbags previously installed as a temporary fix to the deadly risk posed by Takata-sourced airbags.
    • The dealership will replace the airbag inflator with an improved part at no charge.