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Mayo Clinic controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Report highlights Mayo Clinic patient collection lawsuits

    Issue disclosure

    A report on hospital billing practices stated that Mayo Clinic Hospital-St. Marys Campus took 904 individuals to court between January 2018 and the end of July 2020 over unpaid medical bills totaling $4 million. Mayo Clinic disputed several conclusions of the unpublished study and said the findings were difficult to assess because of limited methodological transparency.

    A report on hospital billing practices said Mayo Clinic Hospital-St. Marys Campus took 904 individuals to court between January 2018 and the end of July 2020 over unpaid medical bills totaling $4 million. Mayo Clinic disputed several conclusions of the unpublished study and said the findings were difficult to assess because of limited methodological transparency.

    Company response

    • Denial — Mayo Clinic

      Mayo Clinic spokesperson Jay Furst said the clinic "disagrees with several of the conclusions of the unpublished study cited in the Axios story," adding that a lack of methodology transparency for the news report made the findings "difficult to assess."

    Source excerpt

    • Mayo Clinic spokesperson Jay Furst said the clinic "disagrees with several of the conclusions of the unpublished study cited in the Axios story," adding that a lack of methodology transparency for the news report made the findings "difficult to assess."
    • The report, issued last week by researchers at the Johns Hopkins University Bloomberg School of Public Health and the news website Axios, found that during the period of study Mayo Clinic Hospital-St. Marys Campus took court action against 904 individuals in pursuit of $4 million in total unpaid bills.
  2. 2020

    Data privacy class actions filed against Mayo Clinic

    Lawsuit filed

    Two data privacy class action lawsuits were filed against Mayo Clinic in Minnesota state courts. The plaintiffs allege that Mayo Clinic failed to put systems or procedures in place to protect patient records from unauthorized access. The plaintiffs assert claims under the Minnesota Health Records Act and common-law privacy torts.

    Company response

    • Investigation — Mayo Clinic

      Mayo Clinic says its staff investigated the incident, found that one employee viewed the records, and notified authorities and patients who were affected.
    • Ongoing disclosure — Mayo Clinic

      Mayo Clinic says its staff investigated the incident, found that one employee viewed the records, and notified authorities and patients who were affected.

    Source excerpt

    • Among other things, the litigations allege that Mayo Clinic failed to “put into place systems or procedures to ensure that Plaintiffs’ and similarly situated individuals’ health records would be protected and would not be subject to unauthorized access.”
    • This month, following disclosure of the breach, Mayo Clinic was hit with two data privacy class action lawsuits in Minnesota state courts.
    • Mayo Clinic says its staff investigated the incident, found that one employee viewed the records, and notified authorities and patients who were affected.