Massage Envy controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
Massage Envy sued over alleged refusal of service
Lawsuit filed
Alecia Tramel sued the owners of a Massage Envy franchise, alleging that she was refused massage services because she is HIV positive. The report describes the allegation and does not report a court determination in the matter.
Source excerpt
A Florida woman is suing a popular massage parlor chain for refusing to provide her with services because of her HIV positive status.
Tramel is now filling a lawsuit against the owners of the franchise.
2017
Sexual-misconduct allegations involving franchise locations
Reporting documented allegations from more than 180 women involving sexual misconduct at Massage Envy spas, employees, and franchise locations, along with claims that some complaints were not properly handled. Massage Envy responded by establishing a safety advisory council with RAINN participation and publicizing a safety commitment.