Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Maruti Suzuki recalls 181,754 vehicles over possible motor generator unit defect
Recall announced
Maruti Suzuki India announced a voluntary recall of 181,754 units of certain petrol variants of the Ciaz, Ertiga, Vitara Brezza, S-Cross and XL6 to inspect for a possible motor generator unit defect and replace the part free of cost. The company said replacement would start in the first week of November 2021.
Stated objective. To inspect for a possible defect in the motor generator unit and replace the affected part free of cost.
Company response
Recall — Maruti Suzuki
In the interest of customers, Maruti Suzuki has decided to voluntarily recall the affected vehicles for inspection/replacement of Motor Generator Unit, free of cost,
Remediation — Maruti Suzuki
The replacement of the affected part shall start from the first week of November 2021, it added.
Source excerpt
“Till then, customers are requested to avoid driving in water-logged areas and direct water spray on electrical/electronic parts in vehicle.”
The replacement of the affected part shall start from the first week of November 2021, it added.
Maruti Suzuki on Friday announced a recall of as many as 1.8 lakh cars sold between May 4, 2018 and October 27, 2020, to replace a faulty motor generator unit.
2021
CCI fines Maruti Suzuki over dealer discount controls
Fine or penalty
India’s Competition Commission imposed a Rs 200 crore penalty on Maruti Suzuki, finding that its discount control policy restricted dealers from offering additional customer discounts and harmed competition. The regulator also directed the company to cease and desist from the practices.
Source excerpt
The antitrust regulator also passed a âcease and desistâ order against the company.
The Competition Commission of India (CCI) on Monday imposed a penalty of â¹200 crore on Maruti Suzuki India Ltd. (MSIL) for indulging in âunfair business practicesâ by restricting dealers from offering discounts to customers.
The watchdog slapped the fine of Rs 200 crore as it found that Maruti Suzuki India Ltd (MSIL) indulged in anti-competitive conduct of Resale Price Maintenance (RPM) in the passenger vehicle segment by way of implementing discount control policy vis-a-vis dealers, an official release said on Monday.
2020
Maruti Suzuki recalls 134,885 WagonR and Baleno vehicles over possible fuel-pump issue
Recall announced
Maruti Suzuki India announced a voluntary recall of 134,885 WagonR and Baleno vehicles to inspect for a possible faulty fuel pump and replace the part free of cost if faulty.
Stated objective. To inspect for a possible fuel-pump issue and replace the faulty part free of cost.
Company response
Recall — Maruti Suzuki India
Country’s largest car maker Maruti Suzuki India on Wednesday announced voluntary recall of 1,34,885 vehicles comprising WagonR and Baleno to replace a possible faulty fuel pump.
Source excerpt
Country’s largest car maker Maruti Suzuki India on Wednesday announced voluntary recall of 1,34,885 vehicles comprising WagonR and Baleno to replace a possible faulty fuel pump.
“The company will inspect 56,663 units of WagonR and 78,222 units of Baleno for a possible issue with the Fuel Pump. Faulty part will be replaced, free of cost,” it said in a statement.
2020
Maruti Suzuki announces recall of 40,453 Eeco vehicles
Recall announced
In November 2020, Maruti Suzuki India announced a voluntary recall to inspect 40,453 Eeco vehicles. According to the announcement, the inspection was prompted by a possible missing standard symbol on the headlamp. The company stated that any action required as part of the recall would be carried out free of cost. The announcement did not specify further details about the affected vehicles or the inspection process.
Company response
Recall — Maruti Suzuki India
Maruti Suzuki India today proactively announced to voluntarily undertake a recall for Eeco vehicles manufactured between 04 November 2019 and 25 February 2020, and few Eeco vehicles in which headlamp has been replaced in the field.
Source excerpt
The Company will inspect 40,453 units of Eeco for a possible issue of standard symbol missing on the head lamp. Any action, if required, shall be undertaken free of cost.
Maruti Suzuki India today proactively announced to voluntarily undertake a recall for Eeco vehicles manufactured between 04 November 2019 and 25 February 2020, and few Eeco vehicles in which headlamp has been replaced in the field.
2019
Maruti Suzuki announces recall of 63,493 mild-hybrid cars in India
Recall announced
Maruti Suzuki announced a recall covering 63,493 mild-hybrid Ciaz, Ertiga and XL6 vehicles in India because of a possible safety risk in the Integrated Starter Generator. The company said affected parts would be replaced free of charge.
Stated objective. Inspection and replacement of a faulty part where required.
Company response
Remediation — Maruti Suzuki
Owners of the affected vehicles will be contacted by Maruti Suzuki dealerships and the faulty parts will be replaced free of cost.
Recall — Maruti Suzuki India
Maruti Suzuki India, the country's largest car maker, on Friday announced a recall of over 60,000 units of petrol Smart Hybrid (SHVS) variants of Ciaz, Ertiga and XL6 vehicles
Source excerpt
Owners of the affected vehicles will be contacted by Maruti Suzuki dealerships and the faulty parts will be replaced free of cost.
Maruti Suzuki is going to recall 63,493 units of its mild-hyrbid cars in India. The recall will constitute of SHVS variants of the Ciaz, Ertiga and XL6. According to a Reuters report, models of these cars manufactured between January 1st 2019 to November 21st 2019 will be will come under the ambit of this update. This recall has been initiated due to a possible safety risk in the Integrated Starter Generator (ISG).
The vehicles were manufactured by an overseas global part supplier between Jan. 1 to Nov. 21 this year for a possible defect with the Motor Generator Unit (MGU) and such vehicles will be retained for replacement of the same free of cost, the statement said.
2012
Manesar labor violence
A labor dispute at Maruti Suzuki’s Manesar plant escalated into violence in July 2012. A company manager died and workers and supervisors were injured; the plant was shut for an extended period and subsequent criminal proceedings resulted in convictions of workers. The episode prompted scrutiny of industrial relations, contract labor, factory security and the company’s labor-management practices.