Manulife controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile2 entries
2023
Reported banking-data privacy concerns
Canadian media reporting cited an anonymous insider and an internal report that raised concerns about access controls and privacy protections surrounding a customer-information database. The reporting alleged that sensitive information could be viewed or shared too broadly; the full scale of any resulting customer harm was not established in the supplied material.
2017
Suspicious-transaction reporting penalty
Manulife Bank of Canada paid a penalty imposed by the Financial Transactions and Reports Analysis Centre of Canada after the regulator found that required information about a suspicious transaction had not been filed under Canadian anti-money-laundering rules.