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ManageMyHealth

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    ManageMyHealth data breach controversy

    Safety incident

    ManageMyHealth, described as New Zealand's largest patient portal, faced a data breach affecting more than 120,000 users. According to the source, hackers calling themselves 'Kazu' threatened to leak over 400,000 stolen files unless a ransom was paid. The event was reported as a controversy involving the brand.

    Manage My Health, New Zealand's largest patient portal, is grappling with a massive data breach affecting more than 120,000 of its users, with hackers calling themselves 'Kazu' threatening to leak over 400,000 stolen files unless a ransom is paid.

    Company response

    • Apology — Manage My Health

      The platform said it was sincerely sorry for pain and anxiety caused to health providers and patients.
    • Ongoing disclosure — Manage My Health

      It said it would be publishing daily updates with all the information it was able to share.
    • Remediation — Manage My Health

      It said its international team was monitoring known data leak websites and was prepared to issue takedown notices immediately if any stolen information was posted.
    • Ongoing disclosure — ManageMyHealth

      ManageMyHealth confirmed on Wednesday it had identified a cyber security incident involving "unauthorised access" to its platform.

    Source excerpt

    • Manage My Health is still grappling with the massive data breach affecting more than 120,000 of its users.
    • The hackers, calling themselves ‘Kazu’, posted on Sunday morning that unless the company paid a ransom within 48 hours, they would leak more than 400,000 files in their possession.
    • Roughly 1.8 million people are registered on the ManageMyHealth portal. The company said between six and seven percent may be affected.