Macy's Herald Square controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2014
Racial-profiling and false-detention settlement
Macy's agreed to a $650,000 penalty proposed by the New York Attorney General to resolve claims involving racial profiling and false detention of nearly two dozen customers at the Herald Square store. The settlement included commitments to policies intended to ensure equal treatment and additional safeguards against discriminatory practices.