MacBook controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2018
Butterfly keyboard reliability controversy
Several MacBook and MacBook Pro generations using Apple’s butterfly keyboard mechanism attracted criticism from customers and media over reports of stuck, repeating or nonresponsive keys. Apple introduced repair and service programs for affected models and later returned to a scissor-switch keyboard design in newer notebooks.
2015
Apple launches MacBook Pro repair program
Corrective action
Apple launched a repair program offering out-of-warranty repairs for eligible MacBook Pro and Retina MacBook Pro computers sold between February 2011 and December 2013, after some models experienced video problems. The program was to become available in the US and Canada the following day and in other countries beginning February 27.
Stated objective. to provide out-of-warranty repairs for MacBook Pros and Retina MacBook Pros sold between February of 2011 and December of 2013
Source excerpt
Apple has just launched a MacBook Pro Repair Extension Program for Video Issues to provide out-of-warranty repairs for MacBook Pros and Retina MacBook Pros sold between February of 2011 and December of 2013.
The program will be available starting tomorrow in the US and Canada and will launch in other countries beginning February 27.
Some 2011 MacBook Pros with AMD GPUs are experiencing graphical corruption issues.