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Lumen Technologies controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    FCC fines four companies over 911 outages

    Fine or penalty

    The FCC's Enforcement Bureau settled investigations into AT&T, Lumen Technologies, Intrado, and Verizon concerning 911 outages and failures to notify the FCC and 911 operators. Under the settlements, the companies were to pay a combined $6 million and implement a compliance plan. The action addressed both the service disruptions and the notification shortcomings identified in the investigations.

    The FCC’s Enforcement Bureau settled investigations into AT&T, Lumen Technologies, Intrado, and Verizon over 911 outages and failures to notify the FCC and 911 operators. The companies were to pay a combined $6 million and implement a compliance plan.

    Source excerpt

    • The FCC’s Enforcement Bureau has settled investigations into AT&T, Lumen Technologies (CenturyLink at the time), Intrado, and Verizon for 911 outages last year.
    • Together, the companies will pay $6 million for the outages, and for failing to alert the FCC and 911 operators about the outages. The companies also had to agree to implement a compliance plan.