Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
Criticism over captive beluga whales
The deaths of two captive beluga whales, together with continued exhibition of another whale, prompted criticism from animal-rights advocates. Lotte World Mall committed to transferring the remaining beluga to an overseas sanctuary, but the supplied reference states that the animal remained on display as of December 2023.
2014
Construction safety incidents
During construction, a worker died after a high-pressure cap burst, and a passerby was injured by a glass railing fixture that fell from the third floor. The incidents brought safety scrutiny to the development.
2014
Post-opening cinema and aquarium closures
The cinema was closed over screen vibrations and the aquarium was closed after a tank leak. Both facilities later reopened after review and approval by the Seoul Metropolitan Government.