Loblaw Companies controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Loblaw discloses breach impact and begins customer notifications
Issue disclosure
Loblaw Companies disclosed the impact of a data breach that occurred in March and said it was beginning to notify about two million Canadians who were affected. The company stated that details about which personal information was exposed varied by customer. The notification process was described as starting, with the company providing information to affected individuals about the personal data involved in the incident. The disclosure concerned the scope of the breach's impact on Canadian customers and the initiation of customer notifications.
Loblaw said it was starting to notify about two million Canadians affected by a March data breach, with details about which personal information was exposed. It said the information involved varied by customer.
Company response
Ongoing disclosure — Loblaw
Loblaw says it is starting to notify about two million Canadians who were affected by a data breach in March with specifics about which personal information of theirs leaked.
Remediation — Loblaw
It is offering complimentary credit monitoring and identity restoration services through TransUnion.
Source excerpt
It is offering complimentary credit monitoring and identity restoration services through TransUnion.
Loblaw says it is starting to notify about two million Canadians who were affected by a data breach in March with specifics about which personal information of theirs leaked.
The company said in March that it detected suspicious activity on its IT network and determined an unauthorized third party had accessed some basic customer information but didn’t disclose how many customers were affected at the time.
2019
President's Choice infant formula recall
Recall announced
Loblaw Companies Limited recalled President's Choice Lower Iron milk based powdered infant formula from the Canadian marketplace due to possible Cronobacter spp. contamination. The recall was triggered by Canadian Food Inspection Agency test results; no illnesses associated with the product had been reported.
Source excerpt
This recall was triggered by Canadian Food Inspection Agency (CFIA) test results.
Loblaw Companies Limited is recalling President's Choice brand Lower Iron milk based powdered infant formula from the marketplace due to possible Cronobacter spp. contamination.
There have been no reported illnesses associated with the consumption of this product.
2017
Packaged-bread price-fixing investigation
Loblaw disclosed its participation in a Competition Bureau investigation into historical coordination in the packaged-bread market. The matter led to a consumer compensation arrangement and continued regulatory scrutiny of competition in Canadian grocery retailing.