劳埃德银行的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 4 条
2020
英国金融行为监管局因抵押贷款客户处理问题对Lloyds Bank处以罚款
罚款或处罚
英国金融行为监管局因Lloyds Bank在处理陷入财务困难或拖欠还款的抵押贷款客户时存在失误，对其处以6400万英镑罚款。监管机构表示，银行未充分了解客户情况，可能导致客户受到不公平对待。Lloyds称受影响客户已获联系并得到补偿。
品牌回应
退款或补偿 — Lloyds
Lloyds said that all customers impacted have already been contacted and reimbursed and that customers need to take no action.
道歉 — Lloyds Banking Group
We have contacted all customers who were affected between 2011 and 2015 to apologise
退款或补偿 — Lloyds Banking Group
The bank began a compensation scheme for affected customers in 2017 and has nearly completed the payments.
来源摘录
Lloyds and its Bank of Scotland and The Mortgage Business units are set to pay around £300 million in redress to 526,000 customers, and the redress program is nearly complete, the FCA said in a statement on Thursday.   Â
Britain's Financial Conduct Authority has fined  £64 million ($81.26 million) for failures in handling hundreds of thousands of mortgage customers in difficulties or arrears.Lloyds Bank
"By not sufficiently understanding their customers' circumstances the banks risked treating unfairly more than a quarter of a million customers in mortgage arrears, over several years," said Mark Steward, the FCA's executive director of enforcement and market oversight.
2011
2005