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Line 6的争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

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  1. 2020

    Line 6 要求 Relay G10 产品安装固件更新

    整改

    Yamaha Guitar Group 针对 Line 6 Relay G10 系列宣布纠正措施,此前有四起发射器电池在充电时过热的报告。建议在 2020 年 2 月前购买指定产品的消费者停止使用,直至登记并下载固件更新。Relay G10T USB 充电线的持有者则被要求剪断并拍照,以获得全额退款。

    当事方说明的目的. 消除过热问题。

    品牌回应

    • 整改 — Yamaha Guitar Group

      Consumers who purchased a Relay G10, Relay G10S, and Relay G10T Wireless product prior to February 2020 are being advised to immediately stop using these products until they register with YGG and download the firmware update which will eliminate the overheating issue.
    • 退款或补偿 — Yamaha Guitar Group

      Upon receipt, YGG will provide a full refund in the form of a PayPal payment.

    来源摘录

    • Consumers who purchased a Relay G10, Relay G10S, and Relay G10T Wireless product prior to February 2020 are being advised to immediately stop using these products until they register with YGG and download the firmware update which will eliminate the overheating issue.
    • Upon receipt, YGG will provide a full refund in the form of a PayPal payment.
    • In four reported cases, the battery inside the G10 transmitter overheated during charging, adding pressure on the housing mechanism.