LG Uplus controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
DDoS attacks and cybersecurity concerns
LG Uplus was hit by a series of distributed-denial-of-service attacks in January and February 2023. The incidents disrupted data services and led to concerns about personal-information leakage. Chief executive Hwang Hyeon-sik apologized for insufficient cybersecurity infrastructure and announced that annual cybersecurity spending would increase by 100 billion won.
2022
South Korea fines Netflix, Google and other OTT services over subscription practices
Fine or penalty
South Korea's Fair Trade Commission decided to impose a combined 19.5 million won fine on Google, Netflix and three other OTT providers, finding that they hampered paid subscribers' attempts to end memberships through falsified information or by not allowing online cancellation. The regulator also ordered corrective action. LG Uplus was not named among the fined providers in the source.
South Korea’s Fair Trade Commission decided to impose a combined 19.5 million won fine on Google, Netflix and three other OTT providers, finding that they hampered paid subscribers’ attempts to end memberships through falsified information or by not allowing online cancellation. The regulator also ordered corrective action.
Source excerpt
South Korea's antitrust regulator said on Sunday it has decided to impose a fine of a combined 19.5 million won ($16,300) on Google, Netflix and three other video streaming services for their unfair business activity over paid subscription.
Along with the fine, the regulator ordered them to correct their business practice, reports Yonhap news agency.
They provided falsified information or did not allow subscribers to cancel their membership online in a bid to make it difficult for customers to terminate the contract of using their services, according to the FTC.