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乐高乐园的争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 2 条

  1. 2020

    Legoland宣布调整游乐设施无障碍政策

    公司回应

    在一名残障儿童被要求步行才能乘坐游乐设施后，Legoland宣布调整其游乐设施无障碍政策。乐园表示将立即修改三项游乐设施的疏散政策，并审查另外七项设施。乐园还表示正在审查员工培训，以及向游客传达乘坐限制和无障碍信息的方式。该声明既回应了这一具体事件，也涉及如何说明和执行乘坐要求的更广泛问题。

    在一名残障儿童被要求步行才能乘坐游乐设施后，Legoland表示将立即修改三项游乐设施的疏散政策，并审查另外七项设施。Legoland还表示正在审查员工培训以及向游客传达乘坐限制和无障碍信息的方式。

    品牌回应

    • 整改 — Legoland Windsor

      Legoland Windsor will amend its evacuation policies for three rides with immediate effect, and will review seven other rides.

    来源摘录

    • Legoland will review its policies after a Gloucestershire family was "humiliated" when their child was asked to walk to be allowed on a ride.
    • A Legoland spokesperson said: "We are already in the process of reviewing our staff training and how we communicate ride restrictions and accessibility to guests before they arrive and on the day itself.
    • Legoland Windsor will amend its evacuation policies for three rides with immediate effect, and will review seven other rides.
    来源

  2. 2020

    诉讼指称乐高乐园水上滑梯事件违反残疾人权益法律

    提起诉讼

    针对乐高乐园提起的一项联邦诉讼中，一名佛罗里达州母亲指称，其10岁儿子在水上滑梯处被要求摘下假肢，乐园此举违反《美国残疾人法案》并造成精神伤害。相关文件将这些作为诉讼中的指控提出，尚未被认定为事实结论。该事件于2020年12月4日被报道。

    品牌回应

    • 澄清 — Legoland

      In a statement, Hornick also said, “We are fully committed to providing an awesome experience for all our guests, including individuals with different abilities. Every attraction, across our theme park, water park and hotels, meets or exceeds safety guidelines from state agencies and attraction manufacturers.”

    来源摘录

    • Legoland spokeswoman Kelly Hornick said she was unable to comment on the specifics of pending litigation but stressed safety as the resort’s biggest priority.
    • Aleisha Mullinax, of Hillsborough County, accused the theme park in Winter Haven of violating the Americans with Disabilities Act and inflicting emotional distress in her federal lawsuit in U.S. District Court in Tampa.
    • A 10-year-old Florida boy was humiliated when he was required to take off his prosthetic leg at a Legoland water slide this summer and leave it at the top of the ride, according to a federal lawsuit filed by his mother this week.
    来源