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LATAM Airlines controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    LATAM Airlines discloses LATAM Pass data breach

    Issue disclosure

    LATAM Airlines Brasil disclosed on 19 August 2026 that a flaw in its systems allowed unauthorised automated queries against customer data registers, exposing names, dates of birth, email addresses, telephone numbers, home addresses and partial card details of a limited portion of LATAM Pass frequent flyer members. The incident was detected internally on 29 July 2026 and Brazil's data protection authority ANPD was notified. Full card numbers, CVV codes, passwords and bank details were not exposed.

    Company response

    • Remediation — LATAM Airlines

      LATAM says it blocked suspicious IP addresses, corrected the system code, and added cybersecurity safeguards.

    • Ongoing disclosure — LATAM Airlines

      LATAM notified Brazil’s data protection authority, the ANPD, about the LATAM data breach.

    Source excerpt

    • The company discovered the incident on 29 July 2026 and has since notified Brazil’s data protection authority, the ANPD.
    • LATAM notified Brazil’s data protection authority, the ANPD, about the LATAM data breach.
    • LATAM says it blocked suspicious IP addresses, corrected the system code, and added cybersecurity safeguards.
    Source