Kulula.com controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Passenger refund and pre-suspension sale concerns
After Kulula stopped flying in June 2022, it was accused of using a sale shortly beforehand to raise cash before the suspension. The reference material also notes that only customers who booked through Discovery Vitality were given an opportunity to obtain a refund. No final legal determination is established in the supplied sources.
2010
FIFA challenge to World Cup advertising
FIFA challenged Kulula's indirect references to the 2010 World Cup and its positioning as an unofficial national carrier. The campaign was stopped after FIFA's objection.