争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 3 条
2021
Kogan 因违反垃圾邮件法遭罚款
罚款或处罚
澳洲通讯监管机构因 Kogan 发送未提供适当取消订阅功能的营销电子邮件，对其处以 310,800 澳元罚款。Kogan 亦接受为期三年的承诺，由独立顾问检视其系统并落实建议，并安排员工培训及向监管机构提交客诉报告。
澳洲通讯监管机构因 Kogan 发送未提供适当取消订阅功能的行销电子邮件，对其处以 310,800 澳元罚款。Kogan 亦接受为期三年的承诺，由独立顾问检视其系统并落实建议，并安排员工培训及向监管机构提交客诉报告。
品牌回应
整改 — Kogan
Kogan has also accepted a three-year undertaking to appoint an independent consultant to review its systems and implement any recommendations.
持续披露 — Kogan
Staff will also need to undergo training, and management will need to report back to ACMA regarding consumer complaints.
来源摘录
Staff will also need to undergo training, and management will need to report back to ACMA regarding consumer complaints.
Major online retailer Kogan has been fined $310,800 for sending 42 million marketing emails without proper unsubscribe functions.
The Australian Communications and Media Authority (ACMA) found the company breached Australian spam laws by forcing consumers to set up an account before they could sign-out of the emails.
2020
Kogan因误导性税务季促销被罚款
罚款或处罚
在2020年的一项裁决中，联邦法院认定Kogan.com的2018年税务季促销具有误导性，并对该公司处以35万澳元罚款，同时要求其支付相关费用。法院认定，该促销在宣传折扣之前提高了600多种商品的价格。该裁决涉及促销的误导性质以及相应的罚款和费用令。
品牌回应
持续披露 — Kogan
The online retailer said it was reviewing the court ruling and could provide a further update once that was complete.
来源摘录
However, the court found that the advertisements conveyed false or misleading representations as the online retailer increased the prices of over 600 products immediately before the promotion — in most cases by at least 10 per cent.
The tax time promotion the Federal Court ruled misleading in July will cost Kogan $350,000 in fines, the court has now decided.
The retailer was found to have deceived and misled customers in mid-2018 with an end of financial year promotion offering a 10% discount on some products between 27 and 30 June with the code “taxtime” at checkout.
2009