Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
UK influencer advertising banned by the ASA
The UK Advertising Standards Authority ruled that several Instagram advertisements for Klarna irresponsibly presented deferred payment services as a way to improve people’s mood during COVID-19 lockdowns. The ruling required the advertisements not to appear again in the complained-of form.
2020
Marketing-email consent enquiries
Klarna was reported to have mistakenly sent marketing emails to some people who said they had not signed up for them. The UK Information Commissioner’s Office made enquiries. The supplied material does not establish a final enforcement outcome.