John Deere controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile3 entries
2023
Repairability and software-control controversy
Farmers and repair advocates criticized restrictions associated with software-controlled John Deere equipment, arguing that owners and independent repair providers should have greater access to diagnostic tools and service information. The issue led to political and regulatory attention and prompted Deere to discuss expanded repair resources and customer access, while criticism continued.
2022
North Dakota farm files antitrust lawsuit against John Deere
Lawsuit filed
Forest River Farms filed a federal antitrust class-action lawsuit alleging that John Deere prevented farmers and independent repair shops from accessing diagnostic software and repair tools, allowing it to charge excessive repair prices. The allegations are claims in the lawsuit; the article says the class had not been certified.
Source excerpt
A North Dakota farm filed a federal antitrust class-action lawsuit on Jan. 12, 2022, alleging John Deere has made excess profits by preventing farmers and independent shops from getting access to diagnostic software for repairs.
The judges have not yet certified the class.
2021
John Deere recalls Gator utility vehicles over software hazard
Recall announced
John Deere recalled about 90 Gator utility vehicles because an Engine Control Unit software error could disable the speedometer and speed-related safety systems, creating a crash and injury risk. The company advised consumers to stop using the vehicles and contact an authorized dealer for a free software update.
Company response
Remediation — John Deere
The company advised consumers to immediately stop using the recalled vehicles and contact an authorized John Deere dealer for a free software update.
Source excerpt
The company advised consumers to immediately stop using the recalled vehicles and contact an authorized John Deere dealer for a free software update.
John Deere, the brand name of machinery manufacturer Deere & Co., recalled about 90 units of Gator Utility Vehicles for a possible crash hazard and risk of injury, a statement by the U.S. Consumer Product Safety Commission said.