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Japan Post Insurance

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Improper insurance-sales scandal

    Japan Post Insurance and Japan Post Holdings faced a large-scale scandal involving improper insurance sales. Elderly customers were among those targeted or affected, and the episode raised concerns about duplicate or unsuitable policies, sales conduct, incentives, and internal controls. Senior leaders of Japan Post Holdings, Japan Post Insurance, and Japan Post resigned under public pressure. The scandal also damaged investor confidence and contributed to a delay in Japan's privatization process.

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