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Japan Post Bank

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Improper sales of investment products

    An internal investigation found thousands of cases in which investment products were sold inappropriately. A large majority of directly managed outlets were implicated, and elderly customers were reportedly sold products without sufficient confirmation that they understood the terms and risks. The Financial Services Agency investigated the matter, and the bank temporarily suspended relevant sales and marketing activities.