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Hulu controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2020

    New Boston sues Netflix and Hulu over utility fees

    Lawsuit filed

    In 2020, the City of New Boston filed a lawsuit against streaming services Netflix and Hulu. The city alleged that the two services must pay municipalities a share of revenue generated from Texas residents, framing the dispute around utility fees. The event was reported as a Texas town suing Netflix and Hulu over utility fees. The available record identifies the parties as the City of New Boston, Netflix, and Hulu, and states the city's allegation that the streaming services owe municipalities a portion of revenue from Texas residents.

    The City of New Boston sued Netflix and Hulu, alleging the streaming services must pay municipalities a share of revenue generated from Texas residents.

    Source excerpt

    • The City of New Boston is suing Netflix and Hulu alleging the streamers are obligated to pay a share of the revenue they generate from Texas residents to the municipalities in which they reside.
    • August 11, 2020
    • Defendants failed to apply for and obtain a SICFA, and are, therefore, providing video service throughout Texas without authorization, and in contravention of the Texas Utility Code.
  2. 2020

    Hulu apologizes for promoting Breonna Taylor documentary

    Company response

    Hulu faced backlash after promoting its Breonna Taylor documentary shortly after a grand jury decision. In response, the company deleted the promotional posts and issued an apology, stating that the promotion was the wrong call. The incident is noted as a controversy involving the brand's promotional activity around the documentary.

    After backlash over promoting its Breonna Taylor documentary shortly after a grand jury decision, Hulu deleted the posts and apologized, saying the promotion was the wrong call.

    Company response

    • Apology — Hulu

      But late on Wednesday night, Hulu deleted and apologized for promoting the documentary: "Earlier today, we promoted content that we felt would be meaningful in light of today's events. That was, quite simply, the wrong call.

    Source excerpt

    • After receiving harsh criticism on social media for using the controversial indictment news to advertise the series, Hulu apologized.
    • That was, quite simply, the wrong call. We've taken the posts down and are deeply sorry.
    • Hulu issued an apology after receiving backlash online for promoting a documentary about Breonna Taylor amid news that no criminal charges for her fatal shooting were going to be pressed against police officers involved in the raid that led to her death earlier this year.